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Sightsavers Insights: share your thoughts to help us improve

At Sightsavers, we aim to provide the best experience for as many people as possible.

Our Insights community is a chance for you to give feedback about the way we communicate, so we can continue to improve our relationship with you.

Whether you’ve been supporting Sightsavers for years or have just spotted our TV ad, we’re keen to hear about your experience.

It’s important to us that when we communicate with our supporters online, we do it in the best way possible.

Our Insights community gives you the opportunity to share your comments, enabling us to understand our audience better.

Thanks to the generosity of our supporters, we are able to continue changing lives across the world. This community is another way for us to make sure we say thank you, by listening to your feedback and continually improving our website to give you the best possible experience.

How our Insights community works

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We ask

Every so often we send out a short survey, asking for opinions on how we present our work.

For example, we might ask for feedback about part of our website, or about new interactive content.

We listen

Hearing what you have to say is invaluable to us.

When we receive your comments, it enables us to look at we're doing well, what we could do better, and what we could change altogether.

We improve

Being agile and responsive to the way people engage with our site is incredibly important to us.

After learning where we need to improve, our team works to make changes where they’re needed.